Support
Need a hand with the Sláinte Members app, your membership, a booking or an order? Talk to us — a real person on the Sláinte Endurance team reads every message.
When we reply
We aim to answer within one business day. Reports of inappropriate content in the club feed are reviewed within 24 hours.
What we can help with
- Your account. Signing in, changing your email or password, or deleting your account. You can delete your account yourself in the app under Profile → Account → Delete account.
- Membership and billing. Starting, changing or cancelling a membership, invoices, and payment questions.
- Studio bookings. Booking, editing or cancelling treadmill and turbo bay sessions, and studio access.
- Events and the academy. Races, group sessions, camps, tryouts and academy places.
- Orders. Anything you have bought from the club shop, including collection.
- The club feed. Reporting a post or comment, blocking another member, or appealing a moderation decision.
Policies
The documents that govern the app and the club feed:
